|Table Of Contents|
|1||Introduction and Your Acceptance of the User Agreement||This section contains introductory information about these terms and additional terms that apply to you, and how you accept such terms;|
|2||Amendments to the User Agreement||This section sets out how we will update these terms and when we will provide notice to you of this;|
|3||Who May Use The Services And Software||This section sets out the limitations on who may use our services and how we may verify your age and identity;|
|4||Your Use of Our Technology And Intellectual Property||In this section we set out your rights in respect of intellectual property;|
|5||Your Promises To Us||This section sets out certain acknowledgments and promises that you make in respect of your account and your use of our services;|
|6||Prohibitions Regarding Your Uses of the Sites and Services||This section sets out certain prohibited activities;|
|7||Your Account||This section contains information as to how you are permitted to use your account as well as the conditions relating to your account (including in relation to multiple accounts);|
|8||Payment Transactions and Payment Fraud by You||In this section we describe how payments are made, who is responsible for such payments and any additional fees that may be applied;|
|9||Our Promotions and Bonuses||In this section we provide information as to how we conduct promotions and special offers;|
|10||What Are Our Obligations to You?||This section contains additional information regarding our obligations to you;|
|11||In What Instances Will We be Liable to You?||These section sets out in what instances we will be liable to you and any limitations and exclusions of our liability;|
|12||Your Breach of These Terms and Conditions||This section sets out our remedies in the event that you breach these terms;|
|13||Your Disputes With Us||In this section we set out further details as to how you can raise and resolve a dispute with us;|
|14||Account Closure and Termination||In this section we set out how and when we may cancel your account or terminate the agreement between you and us, and also how you can do the same;|
|15||General||This section contains various general provisions with respect to the agreement between you and us;|
|16||Gaming Regulations||In this section we provide information on how we are regulated;|
|17||Use Of Our Chat Feature||In this section we set out the rules for use of our chat feature;|
|18||Customer Service Department||This section contains further information about your interaction with us;|
|19||Exchange Rates||This section contains information as to how we deal with currency exchanges;|
|20||Governing Law||This section states the law that governs our relationship with you; and|
|21||Provisions Relating to Jackpot Winnings and Live Casino||This section sets out additional terms relating specifically to jackpot winnings and live casino|
|22||Language Discrepancies||This section sets out that in the event of any discrepancy between the English language version of this User Agreement and any translated version of the User Agreement, the English language version shall prevail.|
|23||Disconnection Policy||This policy contains information with regards to what happens when you are disconnected from a game while playing;|
|24||House Rules||These rules contain information which will help you to play bingo games;|
|25||Instant Games RTP||This policy contains information with regard to the Return To Player for instant games;|
|26||Participation In Games||This policy contains information regarding the rules relating to bingo games, 1TG & 2TG games, sliding jackpot games and the Mega Fortune and Hall of Gods games;|
|27||Bonus Policy||This policy contains further information with regards to promotions, bonuses, special offers, free games and prizes as well as free bingo and instant games;|
|28||Loyalty Points Scheme||This scheme relates to how you can earn and use Loyalty Points;|
|29||Deposit and Withdrawal Policy||This policy contains information with regards to depositing and withdrawing from your bankroll; and|
|30||Responsible Gaming Policy||This policy contains information regarding protection of minors, preventing compulsive gambling, self-limits and self-exclusion.|
|31||Vip Scheme||This scheme relates to how VIP players may receive additional benefits|
|35 and above||£1,000|
|46 and above||£2,000|
If you are located in any country which we may determine from time to time, including but not limited to those countries falling under section 3.4 above (the “Restricted Jurisdictions”), are prohibited from playing the Mega jackpot in both the Mega Fortune and Hall of Gods games. Save for any impending regulatory restriction, the UK shall be excluded at all times from the definition of Restricted Jurisdictions. In the event that a player, playing from a Restricted Jurisdiction wins the Mega jackpot in either game, we shall not be liable to make any such jackpot payment to such player.
|Game Category||Game Contribution|
|Slots, Scratch cards, Keno, Race, PJP & Arcade games||100%|
|Hi-Lo, Roulette, Live Roulette, Wheel of Light, Blackjacks, Video Poker & Live Blackjacks||0%|
FOR UK PLAYERS ONLY: If on completion of the age verification process you are shown not to be Legally of Age or older we will close your account in accordance with applicable regulation and terminate the User Agreement.
|For a safe, quick and simple way to deposit, call one of our support agents by phone for free now (from the United Kingdom): 0808-238-9836 If you reside outside of the United Kingdom it’s also free, just call: 44-203-713-9046|
|Available in all applicable currencies. A deposit by Credit Card is one of the quickest deposit methods at the Site. The Site accepts Visa and MasterCard credit cards. We prefer Visa cards Available for both depositing funds and withdrawal, subject to the exceptions stated under the deposits and withdrawals policies.* Please note: It is only possible for players to make deposits using their own debit cards.|
|Available in all applicable currencies.
A deposit by Debit Card is one of the quickest deposit methods at the Site. The Site accepts Visa Debit cards. Available for both depositing funds and withdrawal, subject to the exceptions stated under this Deposit and Withdrawal Policy.
|Available in all applicable currencies.
|Available in all applicable currencies in selected countries.
EntroPay Virtual Visa Card*
EntroPay is reloadable virtual VISA cards that can be used to pay online just like a regular VISA card. EntroPay VISA cards can be funded from your personal credit or debit card.
|Available to UK Players only. You may only deposit with ApplePay.
Available in all applicable currencies.
ApplePay is a mobile payment and digital wallet service by Apple Inc. that lets users make payments using an iPhone, Apple Watch, iPad or Mac. It uses your credit cards and debit cards from the wallet application.
|Available in all applicable currencies.|
|Payment Method||Withdrawal Process Time||Withdrawal Completion Time||Total||Payment Source on Statement|
|Credit/Debit Cards||2 business days||5 business days||4-7 business days||Cassava Enterprises|
|MasterCard (UK Only)||2 business days||2-3 business days||3-5 business days||Cassava Enterprises|
|Wire Transfer||2 business days||4-7 business days||7-10 business days||Cassava Enterprises|
|PayPal||2 business days||2-3 business days||4-5 business days||Cassava Enterprises|